The protection of your privacy is a top priority for Starlight Princess 1000. This privacy policy details the types of information we collect, how we process it, and the measures we take to ensure its security. We operate in compliance with French and European legal frameworks to ensure ethical management of your personal information.

To provide our services optimally, we may collect the following categories of data:

Identity and contact data: Name, first name, date of birth, and email address.

Usage data: Information on how you use our site and services.

Technical data: IP address, browser type, time zone, browser plug-in types, operating system and platform.

Transaction data: Details about the services you have requested on the platform.

Communications: History of your interactions with our customer support.

We only process your personal data if we have a legal basis to do so, including:

Contract performance: When processing is necessary to provide you with our services.

Legitimate interest: To improve our services, ensure security and perform internal analysis.

Consent: When you have explicitly agreed to processing for specific purposes (e.g., marketing).

Legal obligation: To comply with applicable laws and regulations.

Your data is processed for the following purposes:

Management and administration of your access to the platform.

Ensuring technical security and preventing fraudulent activities.

Statistical analysis to improve the usability and content of our services.

Responding to your support requests via our support channels.

Sending mandatory communications regarding changes to terms or policies.

We retain your personal data only for as long as necessary for the purposes for which it was collected, including to satisfy any legal, accounting or reporting requirements. Criteria for determining retention periods include the nature of the data and applicable regulatory obligations in France.

We never sell your personal data. It may be shared with:

Third-party service providers who perform functions on our behalf (hosting, maintenance, analysis).

Legal or regulatory authorities if required by law or to protect our rights.

Any third party processing data on our behalf is bound by contractual confidentiality and security obligations.

In some cases, your data may be transferred to countries outside the European Economic Area (EEA). In these situations, we ensure that appropriate safeguards are in place, such as the European Commission's standard contractual clauses, to maintain an equivalent level of protection.

We implement appropriate technical and organizational security measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

In accordance with regulations, you have the following rights:

Right of access: Consult the data we hold about you.

Right to rectification: Request the correction of inaccurate data.

Right to erasure: Request the deletion of your data under certain conditions.

Right to object: Object to the processing of your data for reasons related to your particular situation.

Right to data portability: Receive your data in a structured and commonly used format.

For any questions regarding this policy or to exercise your rights, you can contact us at the following email address: [email protected]. We strive to respond to all legitimate requests within one month.

This policy may be revised periodically to reflect changes in our practices or legal requirements. The date of the last update will be indicated at the top of the page.